1. Who We Are

NexAI CG ("we", "our", "us") is an AI-powered video production pipeline platform located at nexaicg.com. We provide tools for cinematic prompt generation, character bibles, storyboards, and YouTube SEO optimization for 3D CG and AI video creators.

For privacy questions, contact us at: hello@nexaicg.com

2. Information We Collect

We collect the following types of information:

• Account information — your name, email address, and password when you register
• Billing information — processed securely by Stripe. We never store your full card details
• Usage data — which tools you use, how often, and general usage patterns to improve the service
• Content you input — song lyrics, character descriptions, and concepts you enter into our generators. This is used solely to generate your output
• Technical data — IP address, browser type, and device information for security and analytics

3. How We Use Your Information

We use your information to:

• Provide and operate the NexAI CG platform and tools
• Process your subscription payments via Stripe
• Send you important account and service notifications
• Improve our AI tools and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. AI Processing & Your Content

When you use our generators, the content you input (lyrics, character descriptions, concepts) is sent to HuggingFace's inference API to generate your output. This processing is subject to HuggingFace's privacy policy. We do not use your creative content to train AI models.

The prompts and outputs generated belong to you. NexAI CG does not claim ownership of anything you create using our tools.

5. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• Stripe — for payment processing
• HuggingFace — for AI inference (your input content only, not personal data)
• Service providers — hosting and infrastructure partners under strict confidentiality agreements
• Law enforcement — only when legally required

6. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not use advertising or tracking cookies. The checklist tool uses your browser's localStorage to save your progress — this data stays on your device only.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where required by law for billing records.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format
• Opt out of non-essential communications

To exercise any of these rights, email us at hello@nexaicg.com

9. Security

We take security seriously. Your data is transmitted over SSL/TLS encryption. API tokens and secrets are stored server-side and never exposed to the browser. Passwords are hashed using industry-standard algorithms.

10. Children's Privacy

NexAI CG is not intended for users under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact

For any privacy concerns or questions:
Email: hello@nexaicg.com
Website: nexaicg.com